Help and Contact

Ticket Online’s FAQ section is here to help you answer the most frequent queries, simply enter your question or search term below:


How does shopping using work?

Thank you for your interest in our offers. You will see that shopping with us is simple and convenient.

After selecting the tickets, put them in the virtual shopping cart. Collect all the articles here that you want to order. When you have completed your selection, provide us with your data: Your name and address, the delivery address and details of your account or credit card. After you have again been shown all of the items in your order, send your order by clicking on "Pay".

Then you can see on the screen how your order is passed to us and the tickets are bindingly booked. Then you will receive a link to your online receipt. Click on this link and you can see the receipt for your order. Here you can also find the order number for your order, which you will need to quote in the case of any queries.

If you are unsure if your order was successful, you can view your orders at any time.
On our home page, you can find the function: "My Account".


Was the information specified above of any help to you?

If you have any further questions, please use our search box or send an e-mail to our Customer Service.