Help and Contact

Ticket Online’s FAQ section is here to help you answer the most frequent queries, simply enter your question or search term below:


How to get in touch with us.

If you do not have any luck using our Help Pages, we are happy to answer your questions by e-mail. In this case, please use our Contact form to submit your question.

In addition, you can reach us on Monday to Friday, from 09:00 am to 06:00 pm by telephone on +49 (0)1806 / 019010 (0,20 €/call incl. VAT, Mobile max. 0,60 €/call incl. VAT; prices apply to calls within Germany).

On this number we are happy to answer any questions regarding your Internet order. Unfortunately, we cannot answer any questions on this number regarding the content of events.


Was the information specified above of any help to you?

If you have any further questions, please use our search box or send an e-mail to our Customer Service.