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Find answers to your questions in our help area.

Where are my seats located?
In order to be able to always offer you the best seats, our online shop either places a booking according to the best seat principle, or you can simply select your exact required seat using our seating chart booking system.

In best seat booking, the best consecutive seats that are available in the required price category at the moment of your order will be selected for you.
In most cases, these are then purchased online from the respective promoter immediately you send off your order to our online shop.

Unfortunately, we do not have any influence on the automatic processes used in selecting the best seat and therefore cannot take any seat requests into account later on.

The actual seat numbers booked for you can be seen on the entrance tickets, which you will receive in a few days.

Essentially, we only issue consecutive seats. If these are not available in sufficient numbers, you will receive an error message during the order process.

Our seating chart booking system offers you the opportunity at many events to purchase the exact tickets you require.

To do this, click first in the selection window on the sector where you want to sit.
You will then receive a detailed view in which you can select individual seats.
If you click on a seat, it will be marked with a cross and will appear in your selection list under the main window in "Your seat sector".
If you click a second time on a seat, or click on the garbage can symbol in the selection list, you will delete the seat from your list.
When you have selected your seats, click on the shopping cart button.


Unfortunately, you cannot currently book seats from different price categories at the same time.

Please note:
To display the seating chart in our online shop, you will need JAVA.
If you cannot display the seating chart, please click here to download the JAVA plug-in from Sun.
If you have any further questions, please use our search box or or use our contact form.